Your long-term partner, compass, and hands-on get-it-doner.
Nonprofit leaders and staff wear an enormous number of hats. Let us remove some of them, helping you focus on your organization's core mission! The setup is extremely custom-tailored and looks different within every single organization we work with. But it's often a mix of what you'd expect from a CTO and entire IT team. And we're in it for the long haul -- we're here as long-term partners.
Are you a nonprofit leader? What excites you about the role? What vital tasks do you need to focus on? We're willing to bet it's not setting up, maintaining, and monitoring your technical tools.
We're passionate about enabling organizations to more effectively focus on their core missions. Let us deal with the rest -- you have enough to worry about.
If it involves bits and bytes, we'd love to take it off your plate. Some examples of our managed services include the following:
- Donation platforms
- Messaging and communication tools
- Financial and accounting systems
- Customer relationship management (CRM)
- Content management systems (CMS), blogs, and portals
- Domains & DNS
- Cloud workspaces & storage
- Data backups
- System monitoring
We provide direct reachability and 24/7 support -- contact our team at any time! We also utilize flat rates and uncomplicated agreements.
Integration & Unification
Integrate platforms and make sense of your data.
Your organization uses multiple tools and collects a ton of data. Fantastic -- you're on the right track! But how do you "wire it all together"? We'll unify and automate everything to save you time, in addition to helping make sense of your data and effectively act upon it.
Your organization uses multiple tools to:
- process donations and track donors
- manage volunteers
- oversee program recipients
- handle communication and marketing
- organize finances
- execute projects
- collect a ton of data
Fantastic! You're on the right track!
But, it's vital to automatically wire it all together. Otherwise, a tangled mess of tools and data is surprisingly easy to land in. At best, it's difficult and extremely tedious to keep everything in-sync. At worst, it's insurmountable.
Our integration services will unify and automate everything to save you time, in addition to helping make sense of your data and effectively act upon it!
Nonprofit Tech Products
As we work with nonprofits, we frequently run into repeated gaps and needs. Often, there are great options that already exist, so we'll focus on integrating them into the overall playbook. But sometimes, we need something new. We're obsessed with applying our software engineering chops in the nonprofit arena and have come up with some solutions that we're really excited about!
Software, database, web, and app development.
Our backgrounds center on enterprise software engineering and management. In our nonprofit work, we apply the same technologies, approaches, and care that was demanded in our work with Twilio, Disney, Red Hat, the Department of Defense, banks and insurance, pharma, retail, and Fortune 500. If it involves software, web apps, mobile apps, databases, integration, and more, we're on it.
Impact Upgrade offers a wide variety of software engineering services. Our experiences and backgrounds allow us to provide expertise in most software, web, database, mobile, and integration arenas. If it involves bits and bytes, it's fair game.
However, one important point to note: Impact Upgrade is not a generalized consultancy or outsourcing shop! Our sole focus is on nonprofits. Software engineering engagements typically stem from 1) partnering with organizations long-term, 2) connecting the dots and defining strategy, then 3) executing large-scale, ambitious, lofty, seemingly insurmountable, ambiguous goals.
That being said, we do have several areas of particular mastery, based on passions and past focuses. If it's in the below list, we're all over it.
- Enterprise-level software engineering
- Systems integration
- Messaging/texting tools
- Payments/donations and finance
- Data pipelines and translation
- Mapping and GIS
- Open source software
- Web applications
- Mobile applications
- Database design
- Performance, scaling, and optimization
Tech Audits & Assessments
Digging deep into your organization, tools, data, processes, risks, & costs.
We exhaustively find and turn over every rock, then provide a full report and holistic plan. This includes a full day set aside to huddle with your team and focus. Although we'd certainly love to help you implement any piece of the plan, our aim is to provide the details you need to upgrade your impact regardless of the who/when!
The goal of our assessment and audit service is to exhaustively find and turn over every rock, then provide a full report and holistic plan. This includes a full day set aside to huddle with your team and focus. Although we'd certainly love to help you implement any piece of the plan, our aim is to provide the details you need to upgrade your impact regardless of the who/when!
The assessment covers a wide range of technology, digital, and operational areas:
- Deep-dive into your organization, current technology, pain points, tedium/repetition, operational gaps, stretch goals, and anything you feel is holding you back.
- All-encompassing data study: donors, volunteers, communications, program recipients, partners, finances, legal/privacy/security, and how data flows between all platforms.
- 2-4 week task time study, identifying efficiency and automation ideas.
- Dig into current and ongoing technology costs.
- A thorough study of security and privacy arenas, nailing down best practices and compliance with emerging regulations (both US and international).
Training & Seminars
Have something specific you'd like to dig into? We love providing tailored training and speaking in one-on-one, group, or conference settings. We also plan to provide seminars (in-person as well as virtual) as common topics continue to arise.