We’re Hiring!

Nonprofits often suffer from three things: 1) constant distractions, 2) a tangled mess of data and tools that hold them back, and 3) really big ideas on the backburner. Impact Upgrade is a software and operations consulting company, solely focused on closing these gaps. We upgrade your impact and get you back to your mission!

Our calling is to be behind the scenes, using tech to enhance reach and sustainability, as well as reducing the distractions and stress on leaders. Services include a mix of complex software engineering, virtual CTO, consulting, systems integration/analysis/admin, and ongoing support.

Openings:

Technical Lead (Remote or Fort Wayne, IN area)

Impact Upgrade is experiencing rapid growth and is facing numerous opportunities in super impactful arenas! We’re now looking for an individual to act as a linchpin for our software engineering services. You would partner directly with the founder (Brett) to serve our clients, oversee the team’s software delivery, help define best practices, design architecture, and remain hands-on as the lead developer.

Although we do have specialties and tools we often reach for, we strive to be flexible generalists. So although there are a few arenas that would be useful to have in your background (hit the ground running), we don’t expect you to have commanding experience with everything. More valuable to us is your discipline, pragmatic approach, ability to quickly learn, and ownership over a variety of stacks and efforts.

Responsibilities:

  • Hands-on lead developer on a wide variety of projects.
  • Design architecture for clients’ systems and internal libraries.
  • Oversee the efforts of a team of full-time and contract developers: own overall delivery, define best practices, help review code, and lightweight mentoring as needed.
  • Help hire as needed.

Must-haves:

  • Significant development experience within a variety of distributed system and web platform arenas.
  • Experience with API integration and automation.
  • Experience with any RDBMS (we’re typically on postgres or mysql/mariadb).
  • Overall generalist, but previous experience with Java/Kotlin (and typical JVM frameworks), Python (and Django), PHP (and Cake/Laravel), JS, and CSS would be extremely helpful to hit the ground running with current projects.
  • An eye for development best practices.
  • A consultant’s mindset. Assume nothing you find has to be the way it is. Ability to keep eyes open for better/easier/simpler/cheaper ways of doing things, recommend them, and oversee improvements.
  • Ability to work independently in ambiguous and dynamic environments.
  • Understand that some projects demand enterprise/hardened development, others a looser get-it-done approach, and others a mix — and know when each is appropriate.
  • Fun, easy going, and service-centered heart. Our primary focus is serving nonprofit missions as well as helping their staff in any tech-centric way we can.

Nice-to-haves:

  • Exposure to Salesforce, HubSpot, Twilio, SendGrid, Stripe, MailChimp, QuickBooks, Zapier, and/or other widely used platforms in the nonprofit space.
  • Limited exposure to AWS, Heroku, VPS providers (usually DigitalOcean or Linode), cloud storage, etc.
  • Mobile app experience, but mainly with cross-platform stacks like Flutter, Xamarin, or React Native
  • Experience/familiarity with the nonprofit industry.
  • A basic understanding of security/privacy laws like GDPR, CCPA, COPPA, HIPPA, CAN-SPAM, etc.

If that describes you, we’d love to chat and move quickly! Email brett@impactupgrade.com with an intro and resume or apply on LinkedIn.

Nitty-Gritty Details:

  • Full-time.
  • Open to discussing both W2 (salary or hourly) and contract options.
  • If W2:
    • We’ll work with you on retirement plan options and will contribute.
    • Paid holidays and negotiable paid vacation time.
    • Transparently, we’re not currently at a size where group insurance is in the cards. But, we’d love to chat about some alternate ideas.
  • Our office is in Roanoke, IN and you’re welcome to join us there. However, we’re also open to fully-remote (regular overlap with US hours — we’re in EST).

Systems Analyst (Remote or Fort Wayne, IN area)

We’re in need of additional help to manage a wide variety of platforms and integrations, primarily for nonprofits. Although we do have specialties and tools we often reach for, we strive to be flexible generalists. So although there are a few arenas that would be useful to have in your background (hit the ground running), we don’t expect you to have commanding experience with everything. More valuable to us is your ability to quickly learn and own complex systems.

Must-haves:

  • Past experience in analysis, admin, or support roles.
  • Exposure to Salesforce. This might be our only must-have-experience requirement that’s vendor-specific, purely due to the number or organizations we work with that use it. You do *not* need to be an in-depth Apex, Visualforce, Lightning, etc. developer. We’re more after someone that knows their way around, can debug automation, understands the schemas, knows the security/user areas, can build reports, etc.
  • Basic programming knowledge. Rarely do we work with the simple, off-the-shelf setups. More often than not, our analysis and debugging involve a few layers of custom code that interact with the various platforms. You don’t need to be an experienced developer, but at least need to be able to read code and understand the steps.
  • Basic Linux knowledge. We oversee multiple servers and build many platforms in a Linux ecosystem, so at least some core experience with the command line is necessary.
  • A consultant’s mindset. Assume nothing you find has to be the way it is. Ability to keep eyes open for better/easier/simpler/cheaper ways of doing things, recommend them, and oversee improvements.
  • Ability to work independently in ambiguous and dynamic environments.
  • Fun, easy going, and service-centered heart. Our primary focus is serving nonprofit missions as well as helping their staff in any tech-centric way we can.

Nice-to-haves:

  • Exposure to HubSpot, Twilio, SendGrid, Stripe, MailChimp, QuickBooks, Zapier, or other widely used platforms in the nonprofit space.
  • Experience with API integration and automation scripting.
  • Limited exposure to AWS, Heroku, VPS providers (usually DigitalOcean or Linode), G Suite, cloud storage, databases, etc.
  • Experience/familiarity with the nonprofit industry.

If that describes you, we’d love to chat!

Nitty-Gritty Details:

  • Contract-only position, freelance or biz-to-biz. Individuals only — no agencies.
  • Part-time, as-needed (but we’re up to our eyeballs in work and can keep you busy).
  • Hourly rate (negotiable).
  • Our office is in Roanoke, IN and you’re welcome to join us there. However, we’re also open to fully-remote (regular overlap with US hours — we’re in EST).
  • Must provide your own hardware.